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Security -
This is
a
secure web site.
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Minimum order -
5 yards per
fabric. Does not apply to clearance fabrics.
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Imperfect Fabrics -
The vast majority of our fabrics are first quality.
However, we do sell
some slightly imperfect fabrics. Imperfect fabrics are noted as such. We will not ship fabrics with gross imperfections.
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Quantities
- Our stock changes
rapidly. We stock 10s of thousands of yards. All fabrics are sold on a first come, first served basis. If we are out of stock
of your selected fabric we will not bill your credit card or
we will credit ASAP, checks will be returned.
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Returns -
We accept returns with a
20%
restocking fee. Restocking fee does not apply in
the event that we fill your order incorrectly. Shipping charges are refunded only if a mistake
is made in filling your order. Please email us with your
intent to return a fabric. We will respond with instructions.
All returned fabrics must be in like-new condition, not unfolded/unrolled
and not cut.
All requests for returns must be made within 5 business days
of receipt of your order. Fabric must be received within 20 days after
return authorization is issued.
Non-returnable items:
1. Orders of 2 yards or less are considered
samples and are shipped as a courtesy.
2. Grab Bags.
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Most fabrics are rolled on tubes, others are flat folded.
When possible we will indicate this in the showroom. However, we reserve the
right to supply fabrics folded or rolled at our discretion.
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Shipping times
- We will ship as soon as
possible. Normal time between receiving an order and actual shipping is 3-5
business days.
This does not include transit times which will vary widely depending on your
geographic location.
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Shipping charges - We bill only
actual shipping charges. This may be as a second billing to ensure
accuracy.
International Orders - Please email us to arrange
shipping.
All orders will have insurance or confirmation added.
- Appearance - We have had extremely good results
displaying fabrics on the internet. However, even though we use very high quality equipment, fabrics and colors may appear slightly different due to differences in
computer equipment and settings. We will note differences in colors etc. that we are
aware of that may be caused by photographing and scanning. However, we have no
control over differences in the equipment that the customer is using. The Drapery
Shop and Discount Fabric of Winston-Salem assume no responsibility for these differences.
- Out of
stock items and Incomplete orders - We will ship all available
items on each order. Out of stock and back-ordered items will be deleted
from the order.
- Personal Checks - Personal checks
may be held for up to 10
days.
- Prices -
All pricing is in U.S. Dollars.
- All of our fabrics are dry-clean only!
- Privacy - We never share your
personal information (including email address) with anyone!
