
Our Policies
Security -
Secure checkout is
provided by PayPal. A PayPal account is not required. A
Master Card, Visa, Discover, American Express or a PayPal account may be
used. Upon clicking the "Check out with PayPal" button in your cart
you will be redirected to the PayPal secure site for card processing.
Minimum order -
5 yards per fabric. Does not apply to clearance fabrics.
Imperfect Fabrics -
The vast majority of our fabrics are first quality. However, we do sell
some slightly imperfect fabrics. Imperfect fabrics are noted as such. We will not ship fabrics with gross imperfections.
Quantities
- Our stock changes rapidly. We stock 10s of thousands of yards. All fabrics are sold on a first come, first served basis.
Returns - We accept returns with a 20%
restocking fee. Restocking fee does not apply in the event that we fill your order incorrectly. Shipping charges are refunded only if a mistake is made in filling your order. Please email us with your intent to return a fabric. We will respond with instructions. All returned fabrics must be in like-new condition, not unfolded/unrolled and not cut.
All requests for returns must be made within 5 business days of receipt of your order. Fabric must be received within 20 days after return authorization is issued.
Non-returnable items:
1. Orders of 2 yards or less are considered
samples and are shipped as a courtesy.
2. Grab Bags.
Most fabrics are rolled on tubes, others are flat folded.
When possible we will indicate this in the showroom. However, we reserve the
right to supply fabrics folded or rolled at our discretion.
Shipping times
- We will ship as soon as
possible. Normal time between receiving an order and actual shipping is 3-5
business days.
This does not include transit times which will vary widely depending on your
geographic location.
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